Estate & Facilities Mngt.

Estate & Facilities Mngt.

Our customers’ needs vary – and so does our support. Tell us what you want to achieve and we’ll find the best solution for you. As an national business, we share best practice with our colleagues around the country to deliver expert solutions, wherever you are.

We can deliver a complete solution – designed just for you. We work in partnership with you to provide support that reflects your values and protects your brand. Our bespoke bundles of services such as cleaning, catering and security are delivered by one team with a single point of contact. And we have proven experience of mobilising services directly to you. When you work with us, you benefit from our joined-up approach to service delivery and management – which means a more efficient operation for you. 

 

Our computer aided facilities management system provides you with a single view of all facilities and maintenance activities across your organisation. It also includes a 24-hour helpdesk and booking tool for resources such as meeting rooms and catering.

Our dedicated helpdesk gives your organisation access to subject matter experts on all aspects of facilities management. Any issues are dealt with quickly and planned tasks are scheduled to ensure minimal disruption to your working day.

Our help desk team handles over 5,000 requests a year. These are logged through our mobile-friendly self-service portal and our telephone helpline – with users kept updated via email or text.

We are committed to health and safety – but don’t just take our word for it. Supported by our own in-house reporting methods, we can design a health and safety system that addresses risks specific to your business and provides you with in-depth reporting. We will also work with you to develop robust business continuity plans.

"We value and priorities our customers in service flexibility, quality control and commitment to your needs"